:root{--navy: #0c1e3e;--navy-light: #1a3a72;--bg: #f4f5f8;--card: #ffffff;--text: #1a1a1a;--text-muted: #6b7280;--border: #e5e7eb;--danger: #c53030;--success: #2f855a;--warning: #b7791f}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;-webkit-tap-highlight-color:transparent}.page{max-width:560px;margin:0 auto;padding:20px 16px 48px;min-height:100vh}.page--center{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:8px}.page-header{margin-bottom:24px}.page-header__eyebrow{font-size:12px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);margin-bottom:4px}.page-header h1{margin:0;font-size:26px;color:var(--navy)}.dept-group{margin-bottom:24px}.dept-title{font-size:14px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin:0 0 10px}.type-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.type-card{min-height:56px;padding:14px 12px;border-radius:12px;border:1px solid var(--border);background:var(--card);font-size:15px;font-weight:600;color:var(--text);text-align:left;cursor:pointer;transition:border-color .15s,background .15s}.type-card--selected{border-color:var(--navy-light);background:#eef2fb;color:var(--navy)}.submit-panel{background:var(--card);border:1px solid var(--border);border-radius:14px;padding:16px;margin-bottom:24px}.submit-panel__title{font-weight:700;font-size:16px;margin-bottom:12px;color:var(--navy)}.field-label{display:block;font-size:13px;color:var(--text-muted);margin-bottom:4px}.field-input{width:100%;padding:10px 12px;border-radius:8px;border:1px solid var(--border);font-size:15px;font-family:inherit;margin-bottom:14px;resize:vertical}.field-input:focus{outline:none;border-color:var(--navy-light)}.submit-panel__actions{display:flex;gap:10px;justify-content:flex-end}.btn{min-height:44px;padding:0 20px;border-radius:10px;border:none;font-size:15px;font-weight:600;cursor:pointer}.btn--primary{background:var(--navy);color:#fff}.btn--primary:disabled{opacity:.6}.btn--ghost{background:transparent;color:var(--text-muted)}.error-text{color:var(--danger);font-size:13px;margin-bottom:10px}.request-card{background:var(--card);border:1px solid var(--border);border-left:4px solid var(--warning);border-radius:10px;padding:12px 14px;margin-bottom:10px}.request-card--done{border-left-color:var(--success)}.request-card--cancelled{border-left-color:var(--text-muted);opacity:.7}.request-card__header{display:flex;justify-content:space-between;align-items:center;font-size:14px}.request-card__label{font-weight:600}.request-card__status{font-size:12px;font-weight:700;text-transform:uppercase;color:var(--text-muted)}.progress-track{display:flex;gap:6px;margin-top:10px}.progress-dot{flex:1;height:4px;border-radius:2px;background:var(--border)}.progress-dot--active{background:var(--navy-light)}.concierge-grid{display:grid;grid-template-columns:1fr;gap:10px}.concierge-card{display:block;background:var(--card);border:1px solid var(--border);border-radius:12px;overflow:hidden;text-decoration:none;color:inherit}.concierge-card__image{width:100%;height:140px;object-fit:cover;display:block}.concierge-card__title{font-weight:700;padding:12px 14px 0}.concierge-card__desc{font-size:13px;color:var(--text-muted);padding:4px 14px 14px}